1 reviews | Active since Dec 2011
Services advertised not delivered
<p>On 11/09/2016 I signed a contract with MTN for the advertised 2GB data package for R99 on a sim only deal. According to the current catalogue as well as my copy of the signed contract this package should also include 4GB night express data, however I noticed the contract benefits started today with only 2GB night express data. This package was also advertised last month containing the same benefits. Surely it is not to much to ask for MTN to simply provide what they advertise.</p>
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Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,