mS
mariolet S
1 reviews | Active since Aug 2019
04 Oct 2019, 18:51
Services
So disappointing with your service, contract was suspended now we have paid the outstanding amount but you refuse to unsuspend as we need to pay R1800 reconnecting fee that is more than the amount That was outstanding and we must keep paying monthly subscription although we can not use phone services for ***. I am taking this matter to ombudsman, disgusting how you treat people.
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Replies (1)MTN South Africa's replyOfficial
07 Oct 2019, 18:40Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
We do not pick up that amount for R1800.00 you referring to the be paid on account C*** .
This account is current R 638.99 and active.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
We do not pick up that amount for R1800.00 you referring to the be paid on account C*** .
This account is current R 638.99 and active.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply07 Oct 2019, 18:40
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
We do not pick up that amount for R1800.00 you referring to the be paid on account C*** .
This account is current R 638.99 and active.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
We do not pick up that amount for R1800.00 you referring to the be paid on account C*** .
This account is current R 638.99 and active.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
