mS
mariolet S

1 reviews | Active since Aug 2019

04 Oct 2019, 18:51

Services

So disappointing with your service, contract was suspended now we have paid the outstanding amount but you refuse to unsuspend as we need to pay R1800 reconnecting fee that is more than the amount That was outstanding and we must keep paying monthly subscription although we can not use phone services for ***. I am taking this matter to ombudsman, disgusting how you treat people.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Oct 2019, 18:40
Official
Thank you for your post.
 
 We sincere apologized for any inconvenienced caused to you.
 
 We do not pick up that amount for R1800.00 you referring to the be paid on account C***  .
 
 This account is current R 638.99 and active.
 
 Kind Regards,
 Alice van der Merwe
 MTN 

Best regards,