Service? What service? Charged and nothing sent

I received a ridiculously high bill for a data contract. I called the Call Centre on 809. I was told that itemised billing would cost me R 23.00 I reluctantly agreed as I don't agree with the billing figures. This was supposed to be sent to be within 2 hours. It is 24 hours later and I am still waiting.<br> I asked for a limit to be set on the account. I don't know if this was done. I don't trust any of your agents to do anything they are supposed to. <br> I have two contracts both up for renewal and upgrade, but with these service levels I will be looking for other options.<br> Please get back to me soonest and give me what I paid for.