1 reviews | Active since May 2016

24 Nov 2017, 20:56

Service? What service

1. MTN is discriminating against me, no one can speak Afrikaans (NCA and CPA?) 2. Call dropped by several agents and one supervisor 3.No billing query logged 4. **** to 5. Promises never kept, no follow up 6. Management/managers ... Was to busy to return my call 7. Was told that there was no manager/supervision on duty 8 ... Service?

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Nov 2017, 08:16
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have tried to contact you no availability, we are not in 173 and deal with contract consumers

We have sent the complaint to the 173 department for a Afrikaans agent to contact and assist you.

Kind Regards,

Alice van der Merwe

Best regards,