CN
Crai-Neil Nel
1 reviews | Active since Aug 2013
24 Jun 2015, 12:44
Service Up to ****
MY contract ended in February I have been trying to cancel my contract since then. after multiple calls and trips to the branch I am still unable to get someone to help me. if this matter is not resolved in 24 hours I will be sending this matter to the Ombudsman
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Replies (1)
MTN South Africa's replyOfficial
30 Jun 2015, 14:31Hello Crai-Neil,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your migration request was processed on the 2015-06-23 on the number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your migration request was processed on the 2015-06-23 on the number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
MTN South Africa's reply30 Jun 2015, 14:31
Official
Hello Crai-Neil,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your migration request was processed on the 2015-06-23 on the number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your migration request was processed on the 2015-06-23 on the number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***