Service susspended - Error on MTN's side

To whom it may concern<br> <br> o I took out a cell phone contract on 28th Dec 2015 for my son.<br> o I signed a debited order to go off against my credit card on 7th of each month.<br> o When the debit order did not go off on 7th January 2016, I enquired and was told that the 1st payment will go off 7th Feb'16<br> o On 7th Feb, once again I enquired, resulting in the e-mail below, after being told that the DO was loaded incorrectly by MTM. I was told that it was rectified when I spoke to you on 12th Feb.<br> o I budgeted for this expense to be paid out of my Credit card. One can not do an EFT out of a Credit Card.<br> o Yesterday the SIM / Service was suspended<br> <br> I find it un acceptable that the Service are suspended due to No error from my side,<br> <br> Please re-activate this service immediately and advise accordingly. ***)<br> <br>