BB
Byron B
1 reviews | Active since Mar 2012
28 Jan 2015, 09:10
Service Suspended Every Month !!!
Ever since MTN SA took over Nashua Mobiles accounts, my subscription/service gets suspended every single month in some cases twice a month and you are left with a dead terminal that you can phone nobody with not even MTN to sort out the issue, nice when we use our phones as an emergency tool.<br> My account is up to date and paid in full, I have even gone as far as to have MTN take the money off as a debit order because an EFT payment is beyond their comprehension?<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Feb 2015, 14:19Hello Byron Barnes,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the barings have been removed on the line. The reason your account was being barred was because the account closes on the 01st of every month and payment was being made on the 29th of every month, when the payment type is on cash you have 21 days to pay the account after the invoice closes.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the barings have been removed on the line. The reason your account was being barred was because the account closes on the 01st of every month and payment was being made on the 29th of every month, when the payment type is on cash you have 21 days to pay the account after the invoice closes.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply10 Feb 2015, 14:19
Official
Hello Byron Barnes,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the barings have been removed on the line. The reason your account was being barred was because the account closes on the 01st of every month and payment was being made on the 29th of every month, when the payment type is on cash you have 21 days to pay the account after the invoice closes.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the barings have been removed on the line. The reason your account was being barred was because the account closes on the 01st of every month and payment was being made on the 29th of every month, when the payment type is on cash you have 21 days to pay the account after the invoice closes.
Thank you
Wenzile Masina
REQ:***