NK
Natalie K
1 reviews | Active since Dec 2010
26 May 2015, 12:59
service suspended due to incorrect billing
I did an early upgrade to my contract in march
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Replies (1)
MTN South Africa's replyOfficial
01 Jun 2015, 14:43Hello baraco,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
The data bill R1596.82 was for February usage from 11/02/2015 to 18/02/2015.
That was before the upgrade was done, and the usage limit set.
MTN bills airtime & data in arrears and the Subscription is paid in advance.
We trust you find this in order.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
The data bill R1596.82 was for February usage from 11/02/2015 to 18/02/2015.
That was before the upgrade was done, and the usage limit set.
MTN bills airtime & data in arrears and the Subscription is paid in advance.
We trust you find this in order.
Regards
Jean
REQ:***
MTN South Africa's reply01 Jun 2015, 14:43
Official
Hello baraco,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
The data bill R1596.82 was for February usage from 11/02/2015 to 18/02/2015.
That was before the upgrade was done, and the usage limit set.
MTN bills airtime & data in arrears and the Subscription is paid in advance.
We trust you find this in order.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
The data bill R1596.82 was for February usage from 11/02/2015 to 18/02/2015.
That was before the upgrade was done, and the usage limit set.
MTN bills airtime & data in arrears and the Subscription is paid in advance.
We trust you find this in order.
Regards
Jean
REQ:***