AH
Areff H

1 reviews | Active since Jul 2017

11 Dec 2017, 20:16

Service suspended despite paying

Having paid my account, Mtn still suspended my account. Between the departments, massive communication breakdown, and i have to endure not having service. Pathetic service provider.

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Dec 2017, 22:20
Official

Dear valued client,

We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.

Kindly be advised that we have reconnected your line as per payment received.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team