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christiaan G

1 reviews | Active since Aug 2015

21 Sept 2016, 07:08

Service suspended again

<p>My wife paid the account and made an arrangement to pay the rest on monday the 26 of september 2016 and now you suspend the lines again</p> <p> </p> <p>if you dont want our bussines then stop the contract because im getting tired of mtn and all your problems</p> <p> </p> <p>and why do you have an call centre if you cant even get through?????????????????????</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Sept 2016, 16:08
Official

Good Day Christiaan

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that as per our records your lines have been reactivated as per request and the payment arrangement has been scheduled.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.

Kind Regards,

Zukiswa

REQ:***

Best regards,