ES
Erika S
1 reviews | Active since Jun 2015
30 Jun 2015, 09:55
Service suspended
I have a debit order with MTN for every 1st day of the month. <br> <br> Today on the, 30th of June, my service is suspended, because I did not pay my account.<br> <br> When I try to phone 808 to get a hold of someone to help me with the problem I get a voice telling me that they are closed. They are not \closed enough to suspend my services
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Replies (1)
MTN South Africa's replyOfficial
12 Jul 2015, 06:25Hello Erikat,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the payment reflects and your line is open for making calls.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the payment reflects and your line is open for making calls.
Regards
Thabelo
REQ:***
MTN South Africa's reply12 Jul 2015, 06:25
Official
Hello Erikat,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the payment reflects and your line is open for making calls.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the payment reflects and your line is open for making calls.
Regards
Thabelo
REQ:***