KM
Kenneth M
1 reviews | Active since Jan 2014
29 Jun 2015, 21:38
Service Suspended
Today is the 3rd time my MTN account (3 business phones) has been suspended since April!!!<br> Went into MTN 5 times today to inquire & request re-connection - NO explanation possible. They confirm the account is fine and put it down to a \system error"! Eventually 2 of the 3 phones are back online"
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MTN South Africa's replyOfficial
08 Jul 2015, 08:04Hello Kenneth_McP,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line was reactivated on the 2015-06-30. The line was suspended because you had already reached the limit for the month which is R7200.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line was reactivated on the 2015-06-30. The line was suspended because you had already reached the limit for the month which is R7200.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
MTN South Africa's reply08 Jul 2015, 08:04
Official
Hello Kenneth_McP,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line was reactivated on the 2015-06-30. The line was suspended because you had already reached the limit for the month which is R7200.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line was reactivated on the 2015-06-30. The line was suspended because you had already reached the limit for the month which is R7200.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi