Service sucks
<p>I'm a new MTN customer I've bought a phone from them 3 months ago, last Saturday I bought R60 airtime till today I can't load it and I had an emergency that I wanted to solve and the call center can't help me out I've been sent from piller to post </p>
Good day Sandile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Kindly please advise what error you get when loading the airtime voucher and al;so please provide us with the voucher PIN as well as serial number so we can assist further.
Kindly reply top this post by email to *** so I can assist further.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,
Good day Sandile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Kindly please advise what error you get when loading the airtime voucher and al;so please provide us with the voucher PIN as well as serial number so we can assist further.
Kindly reply top this post by email to *** so I can assist further.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,