1 reviews | Active since Apr 2017
Service stinks
I currently have a business contract for 4 phones and one for data with MTN which was signed at Menlyn about four years back. Around August I requested that one of the phones which I personally use be upgraded to unlimited minutes. I have since went back to them a couple of times to effect this but at the end of the month nothing has changed. I sign the documentation but nothing gets effected, I go back and get a lousy explanation and start the process over again. I end up spending an additional R 1000 every moth on recharges. Maybe that is the core reason why they don't want to upgrade because they benefit more from the current arrangement.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Since October 2016 the account have 5 lines on the account. Not sure what is your request is here.
Did you request for a additional line or migration for one of the 5 package you have on the account already?
For assistance with the complaint please contact the Business department from the device 809. We have sent the request as well to the store manager to assist.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Since October 2016 the account have 5 lines on the account. Not sure what is your request is here.
Did you request for a additional line or migration for one of the 5 package you have on the account already?
For assistance with the complaint please contact the Business department from the device 809. We have sent the request as well to the store manager to assist.
Kind Regards,
Alice van der Merwe
Best regards,