Service so bad I am left speachless

<p>It has been well over a month now since I first app**** for the MTN Special re a Black Friday deal. I have yet to have someone call me regarding the progress of my application. Aside from the numerous tickets I have raised, the seemingly near infinite calls to their Direct Sales number and frequent emails, all I got back was ameasely response from their customer service with them asking me for details I had already supp**** on the initial application, which mind you has been over a week ago. Is my business not wanted?Is MTN doing so well that they are able to ignore potential customers let alone respond? Wow! I am dumbfounded by the severe lack in service. Not even a simple query has been attended to.</p> <p>Last week after the nth attempt to get someone to answer my call, I had a lovely lady by the name of Hope assist me. After some discussion, I was reassured my complaint and application would be escalated accordingly. I have still not had any response.</p> <p> </p> <p>MTN, if you are going to offer a service, make good on it or dont bother. Your attitude toward your potential customer is unappreciated, unwelcomed and severly negligent.</p>