Service reconnection

Item: MTN South Africa
Rating: 1

They request you to make a payment you make more than that to reconnect your phone and now they tell me to wait until Monday for my phone to be reconnected. Please liaise with Mtn to reconnect my services I can't wait that long

Helpful (0)

Replies (2)

's updateReviewer Update

26 Jun 2019, 10:44

You won't be able to call me obviously because my line is suspended. *** my alternative number. Your urgent response will be highly appreciated or else I'll take matter to the ombusman and the Ncr

's update26 Jun 2019, 10:44

Reviewer Update

You won't be able to call me obviously because my line is suspended. *** my alternative number. Your urgent response will be highly appreciated or else I'll take matter to the ombusman and the Ncr

MTN South Africa's replyOfficial

27 Jun 2019, 08:47

Good day Ngwato

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please private reply with your contact number as the number you provided is hidden on the public post. We will only be able to see it if you private reply.
Warm regards,Mazwi Zuma
Complaints Analyst

Best regards,

MTN South Africa's reply27 Jun 2019, 08:47

Official

Best regards,

Service reconnection

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