Service Received

Hi<br> <br> Had contract with Nashua Mobile which was taken over by MTN.<br> <br> At beginning of May tried to port number to Vodacom as the contract had expired and my other services were with Vodacom.<br> <br> After numerous calls and a lot of passing the buck and sitting on phones for ages which ere not answered, got through to someone who said the number needed to be transferred from the contract to prepaid to make the porting easier.<br> <br> At the time had about R1800 airtime available and number was moved to prepaid. Lost the R1800 of airtime that I had accumulated and was left with a simple R3 of airtime when on prepaid.<br> <br> Since then Vodacom has sent request to port about 2-3 times and every time it is returned to them as declined. Try to get hold of someone at MTN and get no answer. Tried to visit MTN store in Rivonia and they were closed.<br> <br> This is unacceptable as I'm being held to ransom and can't continue to port which is my constitutional right and have been left in the lurch as lost my R1800 which I could have been using during the month. Not to mention that should I have an emergency I can't dial out as the R3 is not finished and not prepared to spend more money buying prepaid vouchers.<br> <br> Regards