Service providers are liers!!

Dear MTN

I have sent you SO many Emails its been 10 days and stil NO response what so ever!! I got a "deal" from one of your service providers and they **** to me telling me that the Iphone 8 is a dual sim( keep in mind I have a Samsung no Idea how Iphone works) just so I pay addional R68.00 a month for a extra 1gb.

I told the sales person that if its for my laptop I don't want it.

I received the phone my contract changes to an open contract that I told the sales person I DON'T WANT A OPEN CONTRACT!! still I have it. I gave the phone back on the 5 Dec 2017 back to the MTN service provider in Centurion I still have no feedback on to when will my stuff change back to how it was!!!

I had to call MTN AGAIN to find out what is going on, still they tell me no it will take ANOTHER 7 days for someone to get back to me and that my phone is not yet booked in!!!

Why do a client have to follow up with what is going, I cancelled my contract 10 days ago!!! you will not debit my acc , after I told the person I DON'T WANT A OPEN CONTRACT!!!

I have heard that MTN service is bad but can you be really this USELESS???

I WANT ANSWERS OT WHAT IS HAPPENING!!!!!