******* service provider

It's almost 2 months waiting for MTN service provider to process my upgrade application and deliver my order, 2 months for 5 days process to be completed. No communication, no explanation, no update, nothing at all. Maybe my loyalty to the service provider is of no value anymore. Thank you once again MTN service provider for making my life a great living hell, while I make payment every month, this is the kind of service we get for our money and loyalty. My contact information *** and my ID number ***