ZW
ZELDIA W
1 reviews | Active since Jul 2012
09 Jun 2015, 10:15
Service Pathetic
For the last two weeks I've been trying to speak to a \MTN Champion"(according to their automated answering prompts)which I think is a joke. I find their service pathetic and why people still join"
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Jun 2015, 08:21Hello zelwill,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, there is an influx of calls, please bear with us.
Unfortunately I could not get hold you on your number ***, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, there is an influx of calls, please bear with us.
Unfortunately I could not get hold you on your number ***, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply17 Jun 2015, 08:21
Official
Hello zelwill,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, there is an influx of calls, please bear with us.
Unfortunately I could not get hold you on your number ***, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we are facing, there is an influx of calls, please bear with us.
Unfortunately I could not get hold you on your number ***, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***