MD
Massimo D
1 reviews | Active since Oct 2016
09 Oct 2017, 07:23
Service non-existant
On 21 September 2017 I requested to go ahead with an upgrade to my data line. With this I would receive a router, which I would like to use. On the 28 September 2017 I requested again why I have not received it. On the 3 October 2017 i requested again. Today is the 9 October 2017 and I'm still waiting... what is going on, furthermore I requested for a call back from certain individuals that work there and I'm still waiting for that call, if you call in you never seem to be able to get hold of them.
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MTN South Africa's replyOfficial
17 Oct 2017, 13:28Good day Massimo ,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please send a private message with the cellphone number in question.
According to ur systems you requested cancellation in December 2016?
Regards.
MTN S.A
Best regards,
MTN South Africa's reply17 Oct 2017, 13:28
Official
Good day Massimo ,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please send a private message with the cellphone number in question.
According to ur systems you requested cancellation in December 2016?
Regards.
MTN S.A
Best regards,