DK
Daniel K
1 reviews | Active since Oct 2012
12 Aug 2015, 10:58
Service??? No service!!!
Can't make calls, says \no airtime available"even when I still have 86 anytime minutes available.<br> Tried phoning 808 for customer service for the 5th time now"
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 Aug 2015, 10:16Hello daniel.kamp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that this was due to a temporary network problem which has been resolved. The system shows that you are now able to make outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that this was due to a temporary network problem which has been resolved. The system shows that you are now able to make outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply29 Aug 2015, 10:16
Official
Hello daniel.kamp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that this was due to a temporary network problem which has been resolved. The system shows that you are now able to make outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that this was due to a temporary network problem which has been resolved. The system shows that you are now able to make outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***