**** service ! Nearly a month and my sim is not Rica'ed yet

If I could rate MTN a zero, I would totally do so. I took out a cellphone contract about nearly a month ago and a few weeks ago I received my Samsung A32 which was 3 weeks ago and I received my new sim card. When I inserted the sim card it gave me a voice message saying " the sim card has not been rica'ed incorrectly " I called activations the same day and gave them my new sim details, another week went by and no activation was done so I called again after a week and explained my situation and ended up calling again ( THRICE) I went to MTN today and the assistant tried to Rica it twice and still couldn't get this sim to work... instead he gave me an activations number to call again ! Why should I pay for a contract in full if MTN is already failing me to provide me with a service in full. If this is the case then I should be allowed to cancel my contract immediately without being held liable ! I wouldn't advise anyone to take out a contract with MTN. I'll now be taking legal action