Service lacking as always

Item: MTN South Africa
Rating: 2
Author: Juilanau R

Good day,<br> <br> I've logged a query on Friday with an automated response that the turnaround time is 48 hours, yet still no feedback. <br> <br> Seems like MTN is quite happy to take money from me every month but a simple service is too demanding for them.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

03 Aug 2015, 15:28

Hello Joolz,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that a request has been logged to send the June statement. The reference number is Request ***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

Best regards,

MTN South Africa's reply03 Aug 2015, 15:28

Official

Best regards,

Service lacking as always

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