1 reviews | Active since May 2015
Service is so poor and their system is always down
<p>I got a new contract from MTN in Jan 2017 and i have been struggling to get my monthly statements , i haven't receievd a single statement thus far but MTn does not forget to debit monthly amount from my account. I called MTN twice and the customer representative could not able to send me the statement , his response was "Our system was down at the moment". ..really? Everytime the system is DOWN...***</p> <p>As per my exp, don't use MTN ... it is the wrost service provider.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the we have sent you the statement from the feb till April as per your request to ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the we have sent you the statement from the feb till April as per your request to ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike