BM
Botshelo M
1 reviews | Active since Nov 2015
18 Nov 2015, 12:32
SERVICE IS NOT GOOD AT ALL
How on earth does one use R30 Airtime within a minutes that's what happened I just recharge with R30 and within a minute I don't have airtime called mtn call centre was advise that I subscribed to whatsapp data does whatsapp data take R30<br> <br> Even the call centre keep on saying its impossible but she cant refund or do anything about it the best way for me is to go back to Vodacom / use TELKOM maybe it will be better than this sh******t service I just received from MTN.<br> <br>
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MTN South Africa's replyOfficial
19 Nov 2015, 08:24Hello Orleans,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for WhatsApp Friends and Directory WhatsApp contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for WhatsApp Friends and Directory WhatsApp contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply19 Nov 2015, 08:24
Official
Hello Orleans,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for WhatsApp Friends and Directory WhatsApp contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for WhatsApp Friends and Directory WhatsApp contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***