NM
Nwabisa M

1 reviews | Active since Mar 2013

01 Mar 2017, 11:05

SERVICE IS DISGUSTING

<p>72hours later i still have not been helped, only having to repeat myself to different legal consultants but we gEt nowhere as they just stare at their emails. Ive never experienced such customer service, its beyond disgusting!! No sense of urgency or accountabilty. What is fustrating is that alot of things are getting messed up because of people who get paid to do nothing, MTN should be ashamed of yourself!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Mar 2017, 21:59
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised the we have evaluated your account and picked up your lines have been reconnected on the 01/03/2017 as per payment arrangements made.

warm regards

mike

REQ:***

Best regards,