DS
Duck S

1 reviews | Active since Jun 2017

02 Jul 2017, 12:22

Service in Estcourt

<p>I am an MTN & Telkom Mobile user and your internet service in Estcourt is atrocious! The network are dropped several times and sometimes for quite some time. I am running an online business (20GB pet month) and this is NOT ON! If need be, install another transmitter, but you are causing loss of business here, since my husband's and my Telkom Mobile numbers are all roaming on MTN here too....</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Jul 2017, 21:56
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly contact our coverage department on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

Complaints Management Team
Reference Number: ***2