1 reviews | Active since Mar 2017
Service - hahaha
<p>It cost me to loose my temper and write emails to just about every dept in Mtn, after battling for 2 weeks to sort out their mess on my account. Having blocked my cell number, which I use to conclude and run my business, causing loss not only of income but valuable contacts and deadlines. Although a credit still outstanding from May 2015, WOW my phone back up and working, without any explanation or appology from "the MTN team"! </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the MTN Contract Cellphone number , your ID no or the MTN Account number we are unable to access the account in question and as a result we are unable to assist. Kindly email us these details to *** so we can check for the reason why your line was suspended.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without the MTN Contract Cellphone number , your ID no or the MTN Account number we are unable to access the account in question and as a result we are unable to assist. Kindly email us these details to *** so we can check for the reason why your line was suspended.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,