**** service from MTN INSURANCE

<p>Last week on the 17th of January i lost my cellphone and I notified MTN and I sent all the necessary documents needed to claim since I insured my cellphone. On Monday the 23rd I called for a follow-up only to find out they never received the documents and I double checked the email I had to make sure I sent them to the right email address and indeed it was and I resent them again and called to confirm if they got them and they did and they promised to call me back within72 hours till today I am still waiting for their call.MTN poor service thinking of cancelling my contract what will I be paying for I don't have a phone *********** </p>