EVdM
Elresa Van der Merwe

1 reviews | Active since May 2015

25 Nov 2020, 18:38

**** service from MTN and *********** service operators.

It has now been 3 months since I attempted to obtain an itemized billing on one of the MTN contract numbers on my account of which I have 4 numbers. I have phoned about 16 times and was put on hold for hours on end if you accumulate all time spent trying to get through to an agent. I am heading for a court case on MONDAY the 30th of November and I need this information on one of the numbers that I PAY for and don't see the need that since I am a dedicated payer I am unable to go through all this nonsense just to obtain an itemized bill on a number of which I PAY for. MTN's service is up to **** and I have had it. They are quick to promote and sell but the aftersales service is up to ****. I hope this message goes far and beyond since no one at MTN is qualified to submit the above MTN is a huge organisation so please explain the **** service and the senseless ability of the operators to furnish 3 months itemized statements with a click of a button. Does it take a rocket scientists to complete his function.

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