TH
Tankiso H
1 reviews | Active since Oct 2010
21 May 2019, 08:55
Service failure
I app**** for a contract online in 16th of April 2019. I got a call and went through the vetting process and sent all the required documents with the agent. I received a call from confirmations before the elections and to date I am still waiting for a call from the courier company to confirm delivery of the phone. I called buymundo twice and was told absolutely nothing. Can someone please tell me something as I am getting tired of waiting
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MTN South Africa's replyOfficial
22 May 2019, 07:56 Good day Tankiso
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will investigate the status of your application with Buy Mondo and contact you asap.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Warm regards
Roanne Juggannadh Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will investigate the status of your application with Buy Mondo and contact you asap.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Warm regards
Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply22 May 2019, 07:56
Official
Good day Tankiso
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will investigate the status of your application with Buy Mondo and contact you asap.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Warm regards
Roanne Juggannadh Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will investigate the status of your application with Buy Mondo and contact you asap.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Warm regards
Roanne Juggannadh Complaints Management Team
Best regards,