DW
Dianne W
1 reviews | Active since Dec 2015
10 Dec 2015, 15:48
SERVICE DISABLED AFTER CONTRACT TRANSFER
Towards the end of November, I app**** to have a contract transferred from my company into my personal name, together with an upgrade. All was good and on the 6th December my contract airtime and data was credited. On the 8th December, the service was disabled and anyone calling my number received the message \this number is no longer available on the MTN network". I contacted the branch where the contract was done and upon investigation"
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MTN South Africa's replyOfficial
17 Dec 2015, 16:51Hello dianned,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell number *** has been transferred into your personal MTN account and has been activated 2015-12-10. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell number *** has been transferred into your personal MTN account and has been activated 2015-12-10. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply17 Dec 2015, 16:51
Official
Hello dianned,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell number *** has been transferred into your personal MTN account and has been activated 2015-12-10. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell number *** has been transferred into your personal MTN account and has been activated 2015-12-10. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***