**** service

I don't even know where to start. I've had a contract with MTn for years and never experienced this bullsh*t thats currently happening. I recently upgraded buuuuut the phone I wanted I couldn't have because it was R329 pm. The consultant then offered me a contract for R309... Not much difference. First month comes and they debit R600 and something cents, I emailed them no response. I left it because the consultant advised it would be a little more than the contract amount (it was more than double). In June they debited +R470 i then emailed them again. This people have the audacity to tell me a number that I havent used since 2021 is still on the contract and thats why the amount is higher than my agreed contract. I then advised them of this, mind you the number has been allocated to a totally different human who is benefiting due to the airtime being loaded for that number every month. They then advised they will remove the number however the bill for July would still include said number. End of August another debit goes off for almost R500. I email them once again and and I get the same reponse, the number has been removed but the number was removed in July so therefore they will charge me.

I have now asked if my contract can be cancelled and for money back, I doubt it will happen

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