**** Service

I have been an MTN Customer for over 6 years, now that I want to do a sim swap 3 days later I am being told my sim swap is pending, you try contacting their 135 call center and it's the worst call center you will encounter just machine speaking no option for consultant, if I can do sim swap at home but still it doesn't work why have a self service that won't service clients and why have a contact line that is ****ty ****.