TZ
Tshiamo Z

1 reviews | Active since Jan 2018

22 Jan 2018, 09:37

Service cut off

My pay as you go line was cut off without notice on 18th january to this date i have been send from pilar to post saying the line will be activated in 24hrs. This is so frustrating since i use it for my businessess. Nothing has happened after numerous calls from date of incident

0
Replies (2)
MTN South Africa
MTN South Africa's reply22 Jan 2018, 13:16
Official

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

Take this as confirmation that we have received the complaint. We tried to get hold of you to get more details on your matter. The gentleman that answered the phone said that it was not your phone and i could not get hold of you on that line.

Should this matter not yet been resolved then please re-post with your correct details.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

TZ
Tshiamo Z's update22 Jan 2018, 13:18
Reviewer Update
Its all sorted after a long battle