LM
Lara M
1 reviews | Active since Jun 2012
01 Sept 2015, 15:28
Service cut
I took out a contract through Bfore Media. When the contract expiered they cut my line. This happened last Friday already, 5 days ago! They keep saying they will activate it as a pay as you go, but still no service!! Long before the contract expiered they told me it will go to prepaid straight away.
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Replies (1)
MTN South Africa's replyOfficial
15 Sept 2015, 11:43Hello Fed-up!,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please provide us with the number in question or the account number for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please provide us with the number in question or the account number for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,
MTN South Africa's reply15 Sept 2015, 11:43
Official
Hello Fed-up!,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please provide us with the number in question or the account number for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please provide us with the number in question or the account number for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,