**** SERVICE!!!!!!!

I have never come across such horrible behavior from one company.

I enquired about home Wifi for R499 per month 2 weeks ago, They proceeded with the online application and took the money off my account, Last week Friday DSV came to deliver and my biometrics failed, The guy that assisted me from DSV advised that I should contact MTN and advise them of what happened with my biometrics and to reschedule a time to deliver.

I called MTN the lady that I spoke to said they will deliver after 3 days and retry my biometrics again. 3 days have come and gone it now a week later and I still not have received my router and Sim I called MTN today and wanted to cancel, the lady that I spoke to says I need to cancel with DSV, I DID NOT PAY DSV I PAID MTN SORT MY **** OUT!!!!!!!!!!

I call DSV and ask them to try my delivery again or cancel, they lady that I speak to says they cant cancel MTN has to cancel, and if they try the biometrics again she is almost 100 percent sure it is going to fail again, so she advises me to call MTN and ask them to send an email to DSV Requesting that they allow a manual delivery.

So guess what I call MTN AGAIN!!!!! When I get thru eventually they transfer me to 5 different departments and I speak to 6 different people explaining my story 6 times imagine my frustration, They then decide to hang up on me more then 9 times I have call records to prove it, Every time I asked to speak to the manager Pumzile once I get through to her she drops the call in my ear.

What utter **** is this!!! I am beyond fed up now. What highway f* ******* **** show are you guys running???

If my issue is not sorted out today and my delivery not completed today I will put you guys on blast!!!!

Imagine taking my money and I must beg for a service? *******!