**** SERVICE

Im terribly upset with mtn!!!!!!!!!! ON 13 DECEMBER I REQUESTED FOR CHANGE OF DEBIT ORDER DATE DUE TO UNEMPLOYMENT, AND I HAD A TEMPORARY JOB THAT PAID ON THE LAST DAY . BEFORE THE 1ST CAME, I GOT A MESAGE THAT MY ACCOUNT IS DUE. AND MY LINE WAS BLOCKED!!!!!!! I WOULD HAVE PAID 799, PLUS EXTRA, AS DATE WAS IN A NEW MONTH.

TODAY I PAID 800 VIA MY MTN APP. As it kept saying over due,

NOW MY LINE IS CLOSED

AGAIN!!!!!!!!!!!! WHY DONT THE DEBIT ORDER GO OFF WHEN I ASKED FOR THE 1ST. INSTEAD YOU CLOSE MY LINE, CAUSING ME TO MISS IMPORTANT CALLS.

I did call in after line was closed, operator said line wil be re opened, as the debit wil go off on 1st. Yet now debit went off!!!!!!!!! Instead my account is closed Immediately. This is the first time this happens . Im desgusted!!!!!!!!! Ive been loyal to mtn for many many years. But let one payment go wrong because of YOUR fault, and my line gets locked. Absolutely desgusted