1 reviews | Active since Jul 2016
Service at Mall of the South branch PATHETIC
<p>I've been to this branch twice now and the first time the ladies there were absolutely wonderful, SO very friendly and today they have this grumpy old young woman who has SUCH an attitude problem!!! </p> <p>Not going back into that branch AND going to VODACOM for my new contract that I walked in to sign!! </p>
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employee. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the relevant management team for urgent attention.
We are really sorry for your bad experience.
Regards
Nompumelelo
REQ: **********
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employee. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the relevant management team for urgent attention.
We are really sorry for your bad experience.
Regards
Nompumelelo
REQ: **********