Service and Communication is disgusting

<p>I was with Autopage who sold all their shares to the relevant service providers. Ever since MTN has taken over my account I have had issue after issue. </p> <p> </p> <p>The first month they didn't debit my account, I phoned in to let them know to be told that they hadn't updated their systems and that everyone that had changed from Autopage to MTN would have their account double debited the following month. My issue with this is that I'm sure it is MTN'S responsibility to contact their clients and let them know but anyways that was the first thing. </p> <p> </p> <p>The months following I had to phone in every month as my account wasn't debited. Then they start debiting random amounts every month, some amounts under R100 multiple times a month and then larger amounts. </p> <p> </p> <p>In June 2016 they debited R300 over what I was told they were going to debit. I have now phoned in 5 times, promised to get called back and am still waiting. I was even promised that a supervisor would contact me back and nothing. I have emailed on numerous occasions and also nothing back. </p> <p> </p> <p>My account was apparently in arrears due to MTN'S stuff ups which I am now liable for. I find this disgusting. I will be looking into taking legal action against them as I have done my part as I client and they have done nothing as a service provider. </p> <p> </p> <p>Their service is disgusting, they are all liers and fail at everything. </p> <p> </p> <p>I will never recommended MTN to anyone, infact I would completely advise against them. I have never experience such bad, unprofessional service from anyone. </p> <p> </p> <p>Absolutely disgusted </p>