P#
Pocahontis #Kaksterk
1 reviews | Active since Jan 2014
21 Jul 2016, 10:30
**** service again
<p>My Samsung S7 edge was stollen on the 1 of July 2016. The Monday 4th of July i opened a case, black list my phone at the police station and filled in all MTNs paper work. Its now 3 weeks down the lane, and all they say is they are busy. NO follow up no contact back from no one.</p> <p>I think MTN is the ****test cellphone provers there will ever be. Since March i did my upgrade all i had was **** with MTN. </p> <p>I think this is disgusting</p>
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MTN South Africa's replyOfficial
21 Jul 2016, 13:41Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the insurance team to contact you with an update.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
MTN South Africa's reply21 Jul 2016, 13:41
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the insurance team to contact you with an update.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,