1 reviews | Active since Jan 2014
**** service again
<p>I phoned MatN the grove and spoke to Leroy who handels my contract. I asked him what is going 9n whrn can i get my new phone and he said he never loaded my 8nsuranve like i asked him numeroustimes. I told him he better sort this ****nout and i will vollect my phone at Mtn hazyview today</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the management team of MTN Store - Riverside Mall for urgent attention and to contact you with feedback
Please note that to dispute the decline on your Insurance application you may call MTN Insurance Call Centre on ********** 084 or forward a dispute letter to fax number ********** or email **********
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the management team of MTN Store - Riverside Mall for urgent attention and to contact you with feedback
Please note that to dispute the decline on your Insurance application you may call MTN Insurance Call Centre on ********** 084 or forward a dispute letter to fax number ********** or email **********
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery
Regards
Nompumelelo
REQ: **********
Best regards,
All i want is this matter to be solve a.s.a.p and i want my phone that i am paying for. And Leroy have to pay for his mistakes. How many other client has he done this also.
All i want is this matter to be solve a.s.a.p and i want my phone that i am paying for. And Leroy have to pay for his mistakes. How many other client has he done this also.
Well its bee 2 weeks now and still no one has helped me. Just show you what ****py customer service MTN reallygive theirclient.
Still no answer.
I want Leroy from MTN the grove to pay for his mistakes
Well its bee 2 weeks now and still no one has helped me. Just show you what ****py customer service MTN reallygive theirclient.
Still no answer.
I want Leroy from MTN the grove to pay for his mistakes