1 reviews | Active since Jun 2017

21 Jun 2017, 10:15

**** service

<p>I called this morning... 3 times to do a Sim swap... No one could help me and the third lady were so uninformed that she told me that my Sim card is in active since last year.... Where do Mtn get these people that don't even listen 2 you... The 1st call were helpfull and the 4th call.... The other 2 are idiot and should not work there at all</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Jun 2017, 10:14
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have tired to contact you, voice mail.

sim swap is for cell ***(prepaid).

You need to buy new sim card and Rica sim card

To activate dial 555 and *173# option 3 to do a sim swap.

Kind Regards,

Alice van der Merwe

Best regards,