Service
<p>Hi MTN, </p> <p> </p> <p>Me again, since you couldnt be bothered to respond to complaints or phone calls, im posting on here again! Alice... you seem to be as *********** as the rest of MTN, i was given your number this morning, i tried calling several times, several times the phone was put down in my ear, now it just goes straight to voicemail! This is unaccpetable and i will not stand for it! </p> <p> </p> <p>Should this issue of mine not be sorted out by lunchtime, not only am i going to be reversing my debit order for this month and last month but i will come to your office on 14th Ave and i will not leave until it is! </p> <p> </p> <p>What a joke of customer service! </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to Alice to follow up on your query.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to Alice to follow up on your query.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
