LB
Leonell B

1 reviews | Active since Dec 2013

29 Sept 2016, 12:40

**** service

<p>I agree that i have made a huge mistake by not paying my mtn account but i have made the biggest mistake by taking out another contract with them, MTN is the ****test network provider and i cant wait to pay up my account so i have nothing to do with them, try calling them for help and you wont get hold of anyone but just skip a paymnet than you get taken up to lawyers im so done with MTN guess you realized you owe Nigeria and now you want money by taking people to lawyers they *****ed up my payment so badly i would appreciate it if someone can call me and let me know how does R4800 add up to R15888 as that bull**** does not make sense i really HATE MTN. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Sept 2016, 13:15
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to the management team of the Legal division for urgent attention. They will revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***