1 reviews | Active since Nov 2015
Service
<p>Hi just want to say that I am very unhappy with MTN as my service provider. I queried that I took a Smasung S7 on contract with a very high contract amount. All I got was a memory card and now they are offering all sorts with a new contract. I understand what was mentioned but I have been a client for 19 years and really they dont care. You are just a number, as soon as my contract is up I will not be signing with MTN again. Hello Vodacom. Before signing check what you are getting. I am still waiting for them to phone me back from Friday and today is Tuesday.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Once more we do apologies that at the time you took the S7, mtn marketing was not running the promotion at that time.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Once more we do apologies that at the time you took the S7, mtn marketing was not running the promotion at that time.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********