Service?
I am writing this so that MTN will learn the reason for me porting my number. Tried to resolve a complaint through the 173 call centre. ... One will have more success convincing the pope to convert ... Spoke to several agents, got the phone dropped by several agents, one supervisor, two our of three promised that they will look into the complaint ... Mmmm ... No joy, one promised that a manager will call me ... No joy, the manager simply refused... Got **** to ... Go "smart" answers ... Really MTN got so desperate that you have to rob people? Got denied my right to speak to someone in my language (hello MTN forgot the lesson of spur?) ... Am i not good enough? ... Social media no reply? Your service suck!
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MTN South Africa's replyOfficial
28 Nov 2017, 07:57Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the 173 Supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply28 Nov 2017, 07:57
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the 173 Supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Best regards,