Service

I have claimed for lost laptop the service from the beginning at EastRand mall shop was disgusting no respect at all for client by the consultant. Only last week when I made a follow up I knew that I must submit an affidavit I did that and was promised that it will take 24 hrs for approval and will be sent access amount. Till this morning when I followed up after 5 days as for what's going on. I'm told that the query will be sent to the Dept for approval whereas was told before that it will only take 24 hrs. Mtn does not have a good client service they don't send any correspondence for update they just dont care. Very disappointed