CB
Carmen B

1 reviews | Active since Nov 2012

17 Feb 2016, 11:39

Seriously Outstanding Service

A massive thank you to Tonge, the manager at MTN, Cosmonet in Cresta. <br> You are a huge asset to their team. Infact a HUGE asset to MTN. <br> <br> Whenever I have any problems or queries, Tonge is always willing to assist, or to try and find the relevant information. He is always kind and patient ( and with me being a handful, i understand that can be difficult).<br> <br> I was at his store on the 15th of Feb to ask advice about my phone replacement and a repair of another, and witnessed an irate customer complaining about loss of signal, and a few other things. It was really lovely to see how he handled the situation with such grace and Pride.<br> <br> Tonge, you are a super star.

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Feb 2016, 12:42
Official
Hello Csbarrington,

Thank you for taking your time to post this wonderful compliment.

Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,
Ayanda
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